- Who is The Marketing Assistant?
- What information does The Marketing Assistant collect?
- How will The Marketing Assistant use the information?
- Access to your information and correction
- What to do if you are not happy
- Keeping your information
- How to contact The Marketing Assistant
Who is The Marketing Assistant?
What information do we collect about you?
The Marketing Assistant collects information about you when you make your first enquiry via the website, email or engage in consultancy work (the lawful basis for this is ‘Contract’). Information is also collected when you voluntarily complete the enquiry form, make contact or provide customer feedback (the lawful basis for this is ‘Consent’). The collection of this information can be through the website, over the phone, in writing or face-to-face.
How will we use the information about you?
The Marketing Assistant collects information about you to provide you with marketing consultancy for your business, manage your account, email you about other products and services of interest to you or to ask for customer feedback.
The Marketing Assistant uses a third-party system for sending emails called ‘Mailchimp’. This includes storage or processing of information outside of the European Economic Area (EEA), and have ensured that compliance with the appropriate frameworks for exchange of personal data (such as the EU-US Privacy Shield) is in place.
The Marketing Assistant will not sell or share your information for marketing purposes with any third parties.
The Marketing Assistant would like to send you information about our products and services which may be of interest to you. If you are a customer, we will use the lawful basis of ‘Legitimate Interests’ to keep in contact with you, or as a prospect if you have consented to marketing communications. You may opt out at a later date. You have a right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please contact firstname.lastname@example.org
Access to your information, correction and deletion
You have the right to request a copy of the information that The Marketing Assistant holds about you. If you would like a copy of some, or all of your personal information, please email email@example.com or call 01233 720379. The Marketing Assistant will strive to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time.
What to do if you are not happy?
In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.
Keeping your information
The Marketing Assistant will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements. The maximum time for data storage is 5 years.
How to contact us
Email – firstname.lastname@example.org
Write – Tabitha Beasley, The Marketing Assistant, Badgers Close, Aldington, Kent TN25 7FN
Call – 01233 720379